Last Updated: 20 May 2024

At JINY Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website glasssalestore.com or make a purchase from us. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our website:

  • Personal Information: When you make a purchase or create an account, we collect your name, billing and shipping addresses, email address, phone number, and payment information (such as credit card details processed securely by our payment gateways).
  • Transaction Data: Details about the products you purchase, including order value and payment method.
  • Technical Data: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
  • Communication Data: If you contact our customer service team at [email protected], we retain copies of our correspondence.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfil your orders, including sending order confirmations and shipping notifications.
  • To provide customer support and respond to your inquiries.
  • To improve our website, product offerings, and customer experience.
  • To send you marketing communications (only if you have explicitly opted in). You may opt-out at any time.
  • To prevent fraud and enhance the security of our website.
  • To comply with legal obligations.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal data to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, processing payments (e.g., PayPal, credit card processors), fulfilling orders, and delivering marketing emails. These partners are contractually obligated to handle your data securely and only for the purposes we specify.
  • Legal Authorities: When required by law, regulation, or legal process, we may disclose your information to comply with a lawful request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

For international orders, necessary shipping information (name, address, phone number) is shared with courier services to facilitate delivery. Please note that customs authorities may require this information for clearance purposes.

4. Data Storage and Security

Your data is stored on secure servers located within the United Kingdom and the European Economic Area (EEA). We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. While we strive to use commercially acceptable means to protect your data, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Under data protection laws, including the UK GDPR, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request erasure of your personal data (“right to be forgotten”), subject to certain legal conditions.
  • Object to processing of your data for direct marketing.
  • Request restriction of processing in certain circumstances.
  • Data portability, allowing you to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function, such as remembering items in your shopping cart.
  • Analytical/Performance Cookies: Help us understand how visitors interact with our site, allowing us to improve its functionality.
  • Functionality Cookies: Remember your preferences (e.g., language selection).
  • Targeting Cookies: Used to deliver ads relevant to your interests.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Postal Address: JINY Shop, 58 Gardens, Bath, GB BA3H 1NY