At JINY Shop, we understand that the anticipation of receiving your carefully selected drinkware and homeware is part of the excitement. That’s why we are committed to ensuring that your order is delivered to your doorstep with the same elegance and precision that defines our products. Our delivery options are designed to offer flexibility and reliability, whether you’re in the heart of Bath or anywhere across the globe.
Shipping Options
We offer two convenient shipping methods to cater to your needs:
- Standard Shipping: For a flat fee of £12.95, we utilise trusted carriers like DHL or FedEx. Your order will be dispatched within 1-2 business days, and you can expect delivery within 10-15 business days after shipment. This option is ideal for those who desire a balance of speed and affordability.
- Free Shipping: For orders over £50, we are delighted to offer complimentary shipping via EMS. Once your order is processed and shipped, delivery will typically occur within 15-25 business days. This economical choice allows you to enjoy our British-crafted excellence without any additional cost.
Order Processing
Each JINY Shop order is handled with utmost care. Our team meticulously prepares your items, ensuring they are perfectly packaged to prevent any damage during transit. Please allow 1-2 business days for order processing before your shipment is on its way. You will receive a confirmation email with tracking information once your order has been dispatched, so you can follow its journey to you.
International Delivery
JINY Shop proudly serves customers worldwide, bringing a touch of British heritage to homes across the globe. However, please note that we are unable to deliver to certain remote areas and parts of Asia due to logistical constraints. If you are unsure about delivery to your location, feel free to reach out to our customer service team at [email protected] for assistance.
Returns Policy
Your satisfaction is our priority. If for any reason you are not completely delighted with your purchase, you may return it within 15 days of receipt. Please ensure the items are in their original condition and packaging. For more details, refer to our Returns & Refunds policy on our website.
Please Note: Delivery times are estimates and may be affected by factors beyond our control, such as customs procedures or public holidays. We appreciate your understanding and patience.
Thank you for choosing JINY Shop. We are honoured to be part of your moments of celebration and everyday elegance. Should you have any questions about delivery or your order, our responsive support team is here to help.
Cheers to exquisite style and seamless service!